Frequently Asked Questions

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Recently Added Questions

1. Is there a file recovery?
   If my connection is lost, is my data stored in a backup file?
2. What's the difference between Parent Id and Source Id?
3. Why doesn't the Parent Id show up in a requisition?
   I added a vial that has a Parent Id to a requisition, but the field is blank.
4. How can I leave a field blank when printing a label?
   I want to print labels for some vials, but want to leave one of the fields that would normally be displayed off of the label, how can I do this?
5. Where is the Commit Batch icon?
   I don't see a Commit Batch icon on the toolbar. Why is it missing?
6. Why do I see specimens that aren't a part of my study in My Specimens?
7. How do I clear a "BSI ID Reserved" Error
   I'm receiving an error in my batch that says "The BSI ID <BSI ID> is Reserved by <Entry Batch>", How do I clear this?
8. What is BSI-Web?
9. How do I drop reserved children?
   I began a Process task creating 4 children per parent, but I actually ended up only creating 2 children per parent. How does this work in the requisition?
10. How can I modify more than one container at a time?

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Most Popular Questions

1. How can I leave a field blank when printing a label?
   I want to print labels for some vials, but want to leave one of the fields that would normally be displayed off of the label, how can I do this?
2. What do the repository access levels mean?
3. What's the difference between Parent Id and Source Id?
4. How do I clear Vial location ID error?
   I am getting vial location errors in my data entry batch. How do I clear them?
5. What is BSI-Web?
6. How can I modify more than one container at a time?
7. How do I drop reserved children?
   I began a Process task creating 4 children per parent, but I actually ended up only creating 2 children per parent. How does this work in the requisition?
8. How can I delete users who leave?
9. How do I clear a "BSI ID Reserved" Error
   I'm receiving an error in my batch that says "The BSI ID <BSI ID> is Reserved by <Entry Batch>", How do I clear this?
10. Why do I see specimens that aren't a part of my study in My Specimens?

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